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These pages from upper left: Dispatcher Granda confers with Jailer Robert Williams; Sketch artist Detective Walter Siegel and Commander John Cole at work; Officer Peter Stockhausen practices his marksmanship at the firing range. 40 SHAKERONLINE.COM | SPRING 2017 The Right Hires All sworn Shaker Heights police officers (and Fire Department employees, with some exceptions) are hired and promoted by the City’s Civil Service Commission, a threemember commission whose members reflect the diversity of the City. Each member is appointed by the mayor to a six-year term. Current commission members are Ronald Fountain, Sandra Kiely Kolb, and Lee Trotter. The hiring process begins with a public announcement of openings. Applicants must bring their completed applications in person to City Hall. The City accepts the first 50 completed applications and submits that list to the Civil Service Commission for approval. Approved applicants are tested and ranked for hiring, based on their scores. Historically, these tests weren’t always as helpful as the police department had hoped because they evaluated cognitive abilities, without assessing the emotional intelligence required of good police officers. The tests failed to give a complete picture of an applicant and presented a considerable obstacle to the department’s desire to hire


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